I develop and implement concepts based on user and business needs.
I speed up processes with agile and lean methodologies.
I transform teams into collaborative environments.

I follow the design process - not always in this order.

ANALYSIS: User research: contextual inquiries, diary studies, personas, customer journeys

IDEATION: Synthesis and co-creation workshops, concept and scenario development

DESIGN: Information architecture, flowcharts, sitemaps

PROTOTYPING: Interactive wireframing

EVALUATION: Usability testing, AB-testing

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